Press
Learn what Inspires
Carrie Griffin of Slice of Heaven Day Spa in Willow Glen wanted to do something big to address all the issues she sees so many of her client's face. On Satruday September 13, Carrie has rented out the 1600 acre Hidden Villa facility to bring what she hopes will help everyone from the exhausted new mom to the sressed out silicon valley executive
Spa Owner Focuses on Customer Service and Professionalism
Carrie Griffin, owner of Slice of Heaven Spa in San Jose, California, was looking for a more social job. Her first career, in human resources, involved her working with engineers, a cerebral group notorious for being thoughtful and introverted. "Nobody ever said 'hi' because they were in their own brains," explains Griffin.
Exceed Expectations for Repeat Business
How does customer service and professionalism differ in the skin care industry versus other industries? Skin care professionals study to become experts on the skin, and the public looks to them for guidance and expertise. The title "skin care professional" is equated with an expectation of professionalism, knowledge and sanitation. You are trusted to handle and manipulate one of your clients' most precious commodities: their faces.